Each pair of Riedell skates or skating boots is guaranteed by Riedell Shoes Inc. to be free from defects in materials and workmanship under normal use for a period of 90 days from the date of purchase.
Should any Riedell skates or skating boots appear to be defective, they should be returned to the dealer from whom the product was purchased with Proof of Purchase. The dealer must request a return authorization number and then send the skates or skating boots back to Riedell Shoes Inc. along with the Proof of Purchase for inspection and determination. If the skates or skating boots appear to be defective under the terms of this warranty, they will be repaired or replaced as determined by Riedell Shoes Inc.
Product failure, which in the opinion of Riedell Shoes Inc. was due to improper fit, accident, abuse, neglect, or normal wear and tear is not covered by this warranty. In no event will Riedell Shoes Inc. be responsible for the repair, replacement or consequential damages for the above mentioned causes.
For live phone help between 9am to 5:30pm Pacific Time Monday - Friday Domestic Sales 1.800.554.1235 Global Sales + 1.415.752.8375