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Low Price Guarantee

It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!
 
As a major retailer in the skate industry, Skates.com takes great pride in the low prices and great values we offer our customers. We work hard to ensure that our product selection, product availability, reliable delivery, and superior customer service work together to create a great shopping experience. We also want our customers to feel confident that Skates.com consistently offers great savings. For this reason, we offer Low (Product) Price Guarantee. If you find the identical product elsewhere, within 10 days of purchase, for a lower product price, we will match the product price or gladly refund the difference. Limited it to legitimate retailers only. (Ebay.com and one off consumer auction sites NOT included as well as false advertised prices on search engines and inaccurate prices from shopping directory sites.) You are eligible for a price-match refund if your request meets the following conditions: Comparisons MUST include only the product price NOT plus shipping & handling charges when calculating the competitor's price. Our Low Price Guarantee applies only to retailers that have the identical product in-stock and the product is priced accurately. Total price match requests must be submitted within ten (10) days from the date of purchase at Skates.com. Please be aware that Skates.com sells the newest models fresh out of factories, as well as many modified and custom skate set-ups. The low price item must match our product's components exactly to qualify for the Low Price Guarantee.

For example: If you order a pair of skates for $100 and then you find the same pair advertised for $90, we will provide a store credit of $11.00 to you. We match the price + 10% of the difference.

To request a product-price match with the current order, simply provide the competitor's total price information in the comment section in the checkout page. To request a product price match after purchase, simply email a link of the online page or advertisement to: info@skates.com Attn: Total Price Match Request. Or click here.

Low Price Guarantee It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!

Privacy Policy We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

Security This web site is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

-- Skates on Haight Inc. www.skates.com

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Domestic Sales 1.800.554.1235  Global Sales + 1.415.447.1800